South Tees Hospital Charity
Fundraising hub
Located within the main public concourse of The James Cook University Hospital, the South Tees Hospitals Charity Hub was designed to create a visible, accessible, and welcoming presence for the charity at the heart of the hospital environment. The charity supports patients, families, visitors, and staff across South Tees Hospitals NHS Foundation Trust by funding equipment, research, training, environmental improvements, and the additional resources that help enhance patient care and experience.
The design transformed a traditional office environment into a highly visible engagement space that combines fundraising, community outreach, donor engagement, and administration within a single integrated hub. Positioned within a busy public area, the space was designed to raise awareness of the charity's work while creating opportunities for meaningful conversations with patients, visitors, volunteers, and supporters.
A strong visual identity was developed around the charity's branding, using large-scale graphics, colour, and environmental messaging to create a distinctive presence within the hospital setting. Glazed walls and entrance screens maintain transparency and openness, allowing the charity team to remain visible and approachable while providing privacy where required.
The interior incorporates welcoming consultation and meeting areas that support donor discussions, volunteer recruitment, fundraising activities, and partnership development. The design balances professionalism with warmth, helping to create an environment that feels accessible, positive, and community-focused rather than institutional.
By bringing the charity team into a prominent and highly accessible location, the hub helps strengthen engagement with hospital users while increasing awareness of the charity's role in improving healthcare environments and patient wellbeing across the region. The charity supports more than one million people served by South Tees Hospitals NHS Foundation Trust across Teesside and North Yorkshire.
Key features:
Prominent public-facing location within The James Cook University Hospital
Strong integration of brand identity through graphics, colour, and environmental messaging
Glazed frontage creating visibility, transparency, and accessibility
Flexible consultation and meeting spaces for supporters, volunteers, and partners
Welcoming environment designed to encourage engagement and conversation
Clear wayfinding and visual presence within a busy healthcare setting
Professional workspace supporting fundraising and charity operations
Durable, low-maintenance finishes suitable for a healthcare environment
Interpretation and storytelling elements communicating the charity's impact
Design supporting both public interaction and administrative functions
Result:
A highly visible and engaging charity hub that successfully raises awareness of the charity's work while providing a professional base for fundraising and community engagement activities. The space strengthens connections between the charity, hospital users, and supporters, helping to communicate the positive impact charitable giving has on patient care, staff wellbeing, research, and the wider hospital environment. Through a welcoming and approachable design, the hub reinforces the charity's mission to help the NHS go further for the communities it serves. (JustGiving)
